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What we heard about Human
Factors 👂
The Federal Aviation
Administration FAA defines Human Factors Safety as:
“A multidisciplinary effort to
generate and compile information about human capabilities and limitations and
apply that information to equipment, systems, facilities, procedures, jobs,
environments, training, staffing, and personnel management for safe,
comfortable, and effective human performance” (FAA Order 9550.8A).
Simply put, abating human factors
errors encompasses the application of research from sciences, and engineering, to
understand the characteristics and limitations of human workers as they
interact with work systems. The mental
and physical capabilities of the human workers must be matched to all aspects
of the job, or performance and safety will be negatively affected.
Have a PEAR to better
understand Human Factors 🍐
I’m not referring to a yummy
piece of fruit. PEAR is an acronym that is used in the aviation industry to
describe and better understand the application of human factors. PEAR stands
for:
People: These are the individuals
who perform work on the AOA. The demographics (age, sex, education level,
physical abilities, mental capabilities, and etc.) of each individual must be equally
considered as no one person is created equally to another. Have you considered
the differences in personal communications between cultures? Human factors
experts do. As mentioned above all aspects of the work and associated systems
must be designed around the capacities and limitations of the people.
Environment: Environment ties
into people as it represents the physical, social, and organizational
environment the people work in. Runways are located outdoors, which is subject
to extreme temperatures, noise, lighting, and darkness depending on where you
live and the time of day. Most workers who access runway surfaces do so in some
form of vehicle, be it a plane, tug, or car. The condition and use of the
vehicle must be considered. Organizational
environment is directly related to the company’s safety culture and overall
attitude towards working safe, just culture, accident investigations, and
hazard abatement.
Actions: Actions include how well
the employees are trained, certified, licensed, and made fully competent to execute
the functions of the job task safely. Organizations who excel on actions keep
excellent documentation of training, performance reviews, job hazard analysis
JHA’s and job task analysis JTA’s. Tasks steps, sequence, communication
standards, and quality of deliverables are all high priority items.
Resources: Resources tie into
people, environment, and actions. Typically, resources can imply any item
needed to complete a task. As mentioned earlier airport workers approach runway
surfaces in vehicles. The vehicle can be both a working space (mobile office)
and an organizational resource. The working space aspect will affect the
employee’s environment. Does the AC work in the vehicle on hot summer
days? From the organizational standpoint the people
performing a task are also a resource. According to the FAA, resources can best
be measured by the amount of additional or less resources needed.
I have provided an overview of what the discipline of human factors is, and its relation to runway incursion avoidance. All too frequently airport safety managers fall back on lack of situational awareness as an incident cause. Same goes for airlines and the use of the term pilot error. With a strong understanding of what makes up human factors safety we can begin to explore further its application to avoiding runway incursions at airports.
Can you:
Determine how this knowledge can
improve runway safety at your airport?
Think of any methods of
identifying and controlling human factors errors for airport employees?
I look forward to hearing from
you very soon!!!
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